Support by app
Where an app has its own support page or privacy policy, it is listed here. For any app, email {email} — include the app name, device and OS version, and the steps that trigger the problem for a faster answer.
Common questions
I bought Pro (ad removal) but it is locked again
Open the app’s settings and tap Restore purchases. Make sure you are signed in with the same Apple Account (or Google account) you used to buy. If that fails, email {email} with your receipt.
How do I get a refund?
Payments are processed by Apple and Google, so refunds go through the store. For the App Store use reportaproblem.apple.com; for Google Play use the Play refund request. If the store declines, email us and we will look into it.
How do I turn off ad personalization?
iPhone: Settings → Privacy & Security → Tracking lets you turn off tracking per app. Android: Settings → Google → Ads lets you reset or delete your advertising ID. Apps with ads also let you reopen the consent form from their in-app settings. Every feature works the same either way.
How do I delete my data?
Most of our apps keep data only on your device, so deleting the app deletes the data. For apps that use an account or a server (FX AI, ClipStash), email {email} with the app name and your account details to request deletion.
Where do I report a bug or suggest a feature?
Email {email}. Put the app name in the subject line so it is easy to find. Pointing out awkward translations also helps a lot.